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IssueSuggested Solution 
From an IT perspective the issues is not just legacy IT systems but legacy people. By this we means that staff do not want to change how they work.Information circulated about how changes due to modernisation affect staff.

Culture:  

HLG vision and strategy promotes standards based modernisation. However standardising a business results in a huge culture change that should be address through training, the recruitment of staff with a different skill set.

A concrete example of this from the effect of adopting the Common Statistical Production Architecture (currently being developed by a HLG project):

Changing the mindsets of both Information Communication Technology (ICT) groups and, equally as importantly, their immediate clients to build software in a way that makes it re-usable for others is a big shift from current practice, particularly when building generic solutions that are more configurable takes longer than building a hard coded solution that meets a specific business need.

Are these issues going to be addressed, and if so via what mechanism?